All capitalized terms or terms that were otherwise defined in the Terms that are not otherwise defined herein obtain their meaning from the Terms, including, without limitation, the definition of “you” and “your” used in the Terms.
What Information and Data Do We Collect?
General. Our primary purpose in collecting information and data from you voluntarily is to provide you with a safe, smooth, efficient, and customized experience when using the Services. We will only ask for and collect Information and Data that we consider necessary for achieving this purpose.
Information You Provide
In order to use the Services, you must sign up and register for a User Account on the Software. When registering for a User Account, you must provide Information as requested or where indicated on the Software. Where possible, we indicate which fields are required and which fields are optional. In addition, as you use the Services, you may be required or requested, from time to time, to provide further Information through the Services. The Information you may be required or requested to provide may include, without limitation, name, address, phone number, e-mail address, username and/or password.
You represent that you have the right and authority or have obtained all necessary consents and approvals to provide any Information, including any Information of another individual or entity, that is provided by you to Topology Health or otherwise to or through the Services.
How Do We Use Your Information and Data?
We use your Information and Data to help us provide, operate, improve, understand, customize, support, and market the Services; to determine your eligibility to have a User Account and be a Client and/or User; to provide you with access to and use of the Services; to provide you the license to use the Services; to communicate with you, either directly or through one of our partners, including for marketing and promotional purposes; to improve our marketing and promotional efforts; to advise you of Services related updates; to resolve service disputes; to troubleshoot problems; to inform you about online and offline products, services and updates; to analyze usage of the Services; to improve our Services and product offerings; to detect and protect us against error, fraud and other criminal activity; to enforce the Terms; to provide you with system or administrative messages; and/or as otherwise described to you at the time of collection.
Our Disclosure of Information and Data
Anonymized Aggregated Data. We may aggregate and anonymize Data and use and disclose it for a variety of purposes, including analytics. However, in these situations, we do not disclose any Information.
Public Areas of the Service. User activities in the public areas of the Software, including Guidelines (as defined in the Terms) may be identifiable to a User Account or associated to a Client, and all or certain users of the Service or Topology Health’s other service offerings, including software, may be able to see your published content.
Sale of Business. We may disclose Information and Data to the acquiror or its agents in the course of the sale of our business, in accordance with applicable law. If we do this, the disclosure will be subject to confidentiality arrangements customary in such transactions.
Storing and Processing Information and Data. In some cases, Information and Data that we collect may be stored or processed outside of Canada. When that occurs, we continue to protect the Information and Data with appropriate safeguards and data export requirements, but it may be subject to the legal jurisdiction of those countries and governmental authorities in those countries.
Subsidiaries, Affiliates and Service Providers. We may use the services of affiliates, subsidiaries and/or unrelated third-party service providers (collectively, “Third Parties”) in connection with our provision of the Services, including, without limitation, off-premise data hosting and communication services. We may disclose your Information and Data to the Third Parties in the course of our use of their services. We take care to use Third Parties that we believe are reputable and capable of performing the services we require of them, including, without limitation, the handling of confidential information and Information and Data and the compliance with all applicable laws.
Your Information and Data Rights
In accordance with the applicable privacy laws, you may have the following rights with respect to your Information and Data:
Right of Access and Portability. You may ask for an overview or copy of your Information and/or Data to be provided to you; and/or transferred to another organization.
Right to Rectification. You may review your Information and delete and/or update it through your User Account or by contacting us, to ensure it is accurate and complete on the Services.
Please contact us if you would like to exercise any of the above rights.
Information and Data Retention
Each User Account is protected by a password for your privacy and security. You must prevent unauthorized access to your User Account by selecting and protecting your password appropriately and limiting access to your device. We strive to protect your Information and Data by putting in place a range of technical and organizational measures to safeguard and secure the Information and Data we receive from you, including without limitation, security technologies, encryption, passwords and physical security measures and managerial procedures. Information you provide to us is stored on our secure servers or on secure servers used by our service providers. We are continuously utilizing security measures to protect your Information and Data from unauthorized access or against loss, misuse or alteration. Despite our efforts, we cannot guarantee the security of any Information and Data. Unauthorized entry or use, hardware or service failure and other factors, may compromise the security of Information and Data at any time. We reserve the right, without any limitation, to investigate any suspected breaches of the Services security or information technology or other systems or networks.
Get in touch
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please contact us.
Last Updated: January 2, 2024